Jobs that robots will replace in the future
Based on the nature and type of these jobs, here is a rundown of the jobs that AI machines are most likely to perform in the future:
1. Customer service executives
Customer service executives don't require a high level of social or emotional intelligence to perform. Many companies now rely on AI to answer FAQs and customer support questions. Chatbots are not only becoming a significant part of customer interaction. They also support a lot of internal queries, among others.
2. Bookkeeping and data entry
There is a chance you may not have heard of bookkeeping as a profession in a long time. Instead of using humans for data entry and bookkeeping, it makes sense for AI and ML (Machine Learning) to be introduced in the product cycle.
3. Receptionists
And with auto check-ins in both large and small hotels, there will be a lesser need for receptionists in the long run. Nowadays, even in fast food joints, people can place orders through communication screens or tabs. With AI's introduction, there is a good chance that robots can handle ordering and other related functions.
4. Proofreading
While editing is a more complex job in terms of tonality, comprehension, and others, proofreading is much simpler. Detecting grammatical mistakes, sentence construction, and other errors can easily be automated through different apps. For example, Grammarly is one of the most famous apps that professionals use for this purpose.
5. Manufacturing and pharmaceutical work
This sector is probably the most extensive area where people are scared that AI will take over jobs. When the production process for most commodities produced today has been mechanized, the operational aspect can also be handled by AI.
Even in pharmaceutical labs, robots can work together with scientists providing a much safer environment. Scientists will no longer be putting their lives less at risk.
6. Retail services
Automated services have replaced people who carry out the way sales. From several merchants focussing on self-ordering and payment options, AI can very quickly be involved as well.
Robots are replacing retailer jobs in many shopping conglomerates to understand customers' patterns. Moreover, the advanced data analysis of AI machines shows other products that customers might be interested in in the future.
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7. Courier services
AI has introduced many social and economic changes to the delivery industry. It has streamlined various logistics and supply chain functions. Drones and robots are already taking over courier services. Aside from the manufacturing industry, the transport sectors will be most affected when robotic automation booms in the future years.
8. Market research analysts
Research analysts are crucial for every organization. They conduct market research to increase the performance of their business. AI-enabled robots are gaining popularity in this sector because of the comprehensive data that they provide.
9. Security guards
AI has made substantial advancements in the field of physical security. For example, Yelp's security robot can inspect a building with its high-definition camera. It also has a directional mic and infrared sensor that can detect any suspicious activity. There is an 84% chance that AI will fully automate this sector in the future.
With an increasing dependency on technology for these functions, human involvement will be redundant for future jobs. But does the future look that bleak for everyone who has a job?
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